Refund policy

RETURN AND REFUND POLICY

Thank you for shopping with us! Because our products are custom hand-drawn, digitally painted, and printed-on-demand specifically for you upon ordering, we do not accept returns or exchanges if you order the wrong size, wrong color, or simply change your mind. All sales are final.

Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, we are fully committed to making it right! We do not require you to mail the damaged item back to us. Instead, we will gladly arrange a brand-new replacement shipped to you completely free of charge. 

Please contact our customer support team within 14 days of product delivery at mingdooart@gmail.com with:
1. Your Order Number
2. High-quality photos showing the damaged or misprinted area clearly

Color & Shade Variations
Please note that due to our premium garment-dye and printing processes, slight color and shade variations between the digital mockups and the physical product are natural and inherent. These variations are not considered manufacturing defects and are not eligible for a free replacement.